Ext HDD questions
Can i use a raid enclosure to attach to HR22, HR24 and an HR34 ?If yes, which one(s) with 2TB WD AV GP Drives ?
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Why is HR21 DVR onscreen text all white blocks instead of letters?
This has been happening for a while now, but it's been getting more frequent lately. Periodically all the onscreen text on my DVR is changed into white squares instead of letters. The interface is...
View ArticleAutostart Next Episode - Turn Off Feature
Does anyone know how to turn off the autostart feature when playing back shows on list? I don't want the DVR to automatically start the next episode. (DVR only gives 4 seconds to make a decision.)
View ArticleGenie not recording all series episodes
Since DTV started labeling the season and episodes, I am now noticing that on 60% of my series, there are missing episodes. There will be episode 12, 13,15. Somehow 14 did not get recorded. There is...
View ArticleCancelling HD service
I would like to know what I need to do to cancel my HD service and revert back to my original service. I've experienced several financial set-backs in the last 3-4 months and am entering bankruptcy and...
View ArticlePicture freeze
Has anyone found an actual fix for freezing during commercials? The picture freezes during commercials, randomly. the only way to "unfreeze" is to channel up and back down, or restart the genie. DTV...
View ArticleWhy do I get code 771?
I just replaced my old HD DVR (HR23-700) with a new one (HR24-500C-R). I am getting a 771 code on some but not all HD channels. No one has messed with the dish. DTV says the dish needs realigning....
View ArticleRestart movie, On Demand, and 72 hour rewind not working
We just got Directv installed with a Genie. The installer said we can click on a plus sign channel and be able to go back up to 72 hours. He also said we could select a show with an arrow and it will...
View ArticleHow to go back and watch a program I missed
I am a fan/follower of the TV show THE STRAIN. It is on Sunday nights. I have it programmed in to record the series. Last night (9/20/15) it showed that it recorded. I went to watch it today...
View ArticleTrying to connect an DVD recorder to my system? HELP!
I have an Element 32" hd digital led tv in my bedroom, model ELEFW328 and it has 3 HDMI connections ... so one is connected to our mini receiver, I wanted to connect a Toshiba DVD/VCR recorder, model...
View ArticleSearch for scariest premieres
Smart Search allows you to press the red button to initiate a search for series premieres (or season premieres). It seems you can only do that after entering at least one letter. Is there a way to...
View ArticleScreen Freezes but Audio Continues
Clarifying my issue, reported earlier thinking it was the exact issue as some other's posted here, but it doesn't seem to be exactly the same. We will switch to a channel - and the screen will be...
View Articlehr34-700 shows end prematurely
I have a HR34-700 and one c31-700 with about 30 shows waiting to be watched.lately we have noticed this issue on 3 programs so far :go to the program shows that 1 hour 33 minutes was recorded and no...
View ArticleWhere is my live TV buffer?
Anytime I turn on my Genie there is no live TV buffer unlike the previous models that would have a buffer for the last channel you were watching. That's annoying when you arrive home in the middle of...
View ArticleTips on Genie System
This is not a specific question, I just wanted to pass along some tips in the hopes that it can help us. I've noticed a lot of posts about problems with the Genie system. I upgraded (free) in early...
View ArticleFargo would not record
I tried to record Fargo last night. The first time I got about 30 seconds of the show and then the recording was black. Being that I was trying to watch it about 30 minutes after it started I went to...
View ArticleHR-24 not outputting audio through stereo receiver when TV is off
I recently swapped TV locations on a Genie DVR and an HR-24. Everything works fine, except for one thing. I use an a/v receiver for audio. The HR-24 is only outputting sound when the tv is on and...
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pixeling and pausing
I have lots of pixeling and pausing but only on recorded shows. I have reset/disconnected my DVR many times but does not help. Any ideas? Maybe DVR needs replacing?
View ArticleMy DVR randomly switches back to live TV when I'm transferring recordings to...
I set recorded programs to play over night through CMP cables connected to a DVD recorder. However, I constantly wake up to find that the DVR had switched back to live TV at some point while the...
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