Since DTV started labeling the season and episodes, I am now noticing that on 60% of my series, there are missing episodes. There will be episode 12, 13,15. Somehow 14 did not get recorded. There is never an occurrence that there are too many recording requests. Sure I can download them (sometimes), but that is not as elegant. Any ideas?
Thanks in advance
I want to upgrade to HD. Currently have my Magnavox DVR connected to my SD receiver via the (out) coax cable from the SD receiver. If I upgrade to a HD dish and receiver, does the HD receiver have an out coax cable?
Hoping someone can help me figure out what's going on. This happens on shows that go a little long. For example, American Horror Story (which can vary from an hour up to 1:20) or last night's SNL Anniversary special. Each time we have it set to record the entire show. It will also show that we have recorded the entire show. But 10 or 15 before the end, it just stops and asks if we want to delete the show or save. The progress bar shows that we still have time, but we can't play it back.
It's a HD DVR and we have whole home, although we rarely use the other receivers. I have reset the receiver but that hasn't done a thing. Power Save mode is off.
I don't know. Maybe I'm the only guy in the world who falls asleep in front of the TV. But I don't think so.
This new Episode thing is great, in most ways. But I can't help wonder if they did ANY real-world testing on the "feature" that automatically plays the next episode in the series - WHETHER YOU WANT IT TO OR NOT!
As it is now, I watch a show. If I fall asleep, the next 8-16 episodes play automatically. So when I look on my list, they all show as being viewed. Totally not helpful! There needs to be a setting to turn this "feature" off. There's almost NEVER a time in my life when I will purposefully watch more than about TWO episodes of a particular show in a row.
Do NORMAL people watch episode after episode of the same show, one after another regularly? I'm not talking about that once-in-a-blue-moon instance where you need to get caught up or something. I mean in the normal course of events! If there has to be a default, it should be to NOT show the next episode, not to just go on showing episode after episode until the cows come home.
Okay, Vent Mode Off. Sorry. I couldn't find any "feedback" or "suggestion" link anywhere on the DirecTV site. So my only recourse is to come to the forums and see if maybe I really AM the only person in the world who feels this was a terrible design decision.
Comments? Suggestions (other than throwing it through a window)? Or maybe there's a setting somewhere that I've somehow overlooked in the several hours I've spent going through the endless menus? Any help would be appreciated!
Thanks.
Does anyone know how to turn off the autostart feature when playing back shows on list? I don't want the DVR to automatically start the next episode. (DVR only gives 4 seconds to make a decision.)
My DVR keeps recording random shows or movies, usually from pay-per-view channels. I am not getting charged for them, though. I called cust. service but the woman said that the only thing that could cause it is somebody accessing my system remotely through the internet and I need to reset my internet service password. So how is this possible? I have reset my password but it still happens. We have the Genie HD DVR. We are in a single family home, and just started with DTV in Nov. 2014.
What IEEE standard is supported by the Genie HR44 500?
We currently have 6 HD receivers, 3 of which are HD-DVR with 2TB external drives on each. We are eligible for an upgrade. What are issues and advantages of adding a Genie or should I go with another HD-DVR? Will the existing equipment all play well together with Genie, and can I add a larger drive to the Genie. We do have Whole Home service and would swap a HD receiver for the new DVR or Genie. Thanks.
Has anyone else experienced this loss. Do you know if it's temporary or permanent?
My DVR hasn't been recording series lately. When I go to manage recordings at choose series manager it shows all the shows but says (0) for all of them and I know they have been on and are coming up. Then when I go to history it says that the shows were canceled. Some say: This episode was canceled because a broadcast update did not arrive on time. (13) and then some say: This episode was canceled because of an unexpected error. (39).
I already did a red button reset. Does anyone else know what to do?
Thanks!
what at is the cost to the customer to replace a failed dvr reciever or genie reciever?
How can I stop my resolutions from changing on its own?
There are 4 people living in my household that watch a lot of the same shows but at different times. So nobody wants to just watch a recorded show, even if it has been previously watched, and then delete it because someone else may not have watched it yet. I thought a good solution to save space would be to set all the recordings to record only the first run and save only 5 episodes. That way, by the time 5 episodes have gone by, (5 weeks in most cases) surely everyone would have watched that particular episode and it could safely be deleted. I thought what would happen is the oldest episode would be swapped out for the newest episode to be swapped in, essentially keeping 5 weeks of the latest episodes on the DVR at all times. What has actually happened though, is when a particular show gets to the 5 recording limit, it just stops recording new episodes and keeps the same 5 old episodes until someone manually deletes them. That defeats the whole point of what I'm trying to do. Is there any workaround for this?
Apparently, recurring manual recordings don't have a signature that is independent of the data in the recording. On my HR24-500 v. 0x79b I have a recurring M-F manual. About once a week, I have to change the start time of a recording in the to-do list. When I do, very soon afterwards the Series Manager entry will generate the recording again at its original time. I never noticed this bug before the latest software update. Is it a known issue?
we have had the HR44 Genie for almost a year and just about a week ago we are now experiencing extremely slow response times and lag in all interface areas. I have tried the normal reset multiple times. I also just called Tech support. After going through the normal qualifying questions, I was told that with the recent upgrade there are multiple people with the same problem. However, the last upgrade shown is from middle of December, of which it has been working fine. The tech support individual indicated that was the last real software upgrade but that there can be updates to this software that are not indicated on the date shown. He said that they are aware of the issue and there is no real update be can give other than they are working on it. Is everyone having this same issue? I feel like it was a response just to shoo me away. our mini genie clients are working just fine and a lot faster. Any help or feedback is appreciated.
Hi, we have two HD DVRs HR24-100s, and one HD receiver. The receiver was in the basement. We are moving one of the HR24s from the family room to the basement, and getting rid of the plain old receiver. A genie is being installed by Directv today in the family room.
I thought I would be helpful (probably not a smart thing) and disconnect the receiver in the basement and move the HR24 from the family room to the basement. Problem is, I'm getting a 775 when I tried to fire up the HR24. Nothing else has changed at all. I don't see how just moving an HR24 from one location to another, both of which previously worked fine, would be a problem, but it is.
I unplugged the power inserter and both HR24s. Plugged the power inserter back in after a couple minutes. Then plugged in the HR24 in the basement and still the 775 error code. I plugged in the other HR24 in our bedroom and that started up and is working just fine.
What did I do???
Am I slowing down the installer more than helping? I guess I can move the HR24 back to the family room till he gets here, but I don't understand what went wrong. Famous last words, ha!
What is the USB port o the front of the receiver used for
I've seen variations of this issue on the forums, If it is what I suspect, this issue started quite a while ago. Seems Direct tv would have addressed it by now.
I just upgraded from standard HD DVR to Genie system. When I did this I had to set up all my recordings again. 90% of my shows are set to record are first run series. Everything worked great on the old DVRs. Now the Genie gives me series and episode options that are impossible to understand. When I tried to set the unit to record NCIS series, and I went back to check the Series Manager it says no records are pending and ALL CHANNELS instead of CBS.
In some cases I try to record a show on CBS and the DVR tells me I am not authorized to receive CBS, when I know I am.
It also appears to try and record on channels I usually don't use (ie CBS HD WEST with a channel in the 2 hundreds) instead of the regular CBS, channel 2. It's unpredictable what channel it will try and use.
I did discover that if I chose to record using the guide it works better, but what a hassle.
If this is a bug, DIRECTV, when will it be fixed. If it is not, is the new search/record "feature" explained somewhere??
I am experiencing a very odd problem with my Genie DVR, and DirecTV's technical support people have been useless.
I've had this Genie (HR34-700) for about eighteen months. About two months ago, this problem started. The DVR works flawlessly until you turn off the television. Shortly after the TV is turned off - maybe 15-30 minutes later - all of the blue resolution lights on the front of the DVR will start flashing. The DVR is apparently hung at this point and no longer records anything. This state will continue indefinitely, until you turn the TV back on. The picture will still be a still of whatever was playing or paused when the DVR hung. Shortly after turning the TV back on - it could be hours or weeks later, doesn't matter - the DVR will spontaneously reboot (successfulky.). All is well until the next time you shut off the TV, except for the fact that none of your shows got recorded while the TV was off.
Since figuring out that the problem only occurs while the TV is off, my stopgap solution has been to leave my TV on 24/7. But this is not a good long-term solution, obviously, and I can't wait to see my electric bill.
My DVR received a software update on February 2, and that's around the time this problem began, so I suspect that it's related to that update, though I could be mistaken. Initially the problem seemed like "random restarts" and it took a few weeks before the issue became more clear.
This is probably the strangest technical problem I've ever encountered. I won't go into detail on the weeks of confusion and frustration over unrecorded programs that I endured before I figured out that the problem was connected to the TV,s "on" state.
The TV is an almost new JVC LCD TV connected via HDMI. The DVR is also connected to an audio receiver (for sound output.). None of this Is new. I'm hoping someone here will have an idea why this could be happening. I'm not even sure why/how the DVR "knows" that the TV is off, though perhaps there's a signal in the HDMI cable that delivers that information. But in the many years I've owned a DirecTV DVR, they have always behaved identicslly whether the TV was on or off, connected or not connected. I wondered whether this might be some new software power-saving feature, putting the DVR into a power-saving mode when the TV is off? That might make sense, except that ithe DVR stops doing its primary function — recording programs.
i am reluctant to swap the DVR out for a replacement, because it's 50% full of programming I will lose if I do that. I lost all my programe 18 months ago when the hard drive failed on my last DirecTV DVR. If I'm going to have to lose it again, I will cancel DirecTV as I'm not going to simply write off hundreds of hours of programming for a second time. Anyway the DVR works fine so long as the TV isn't turned off, so a hardware problem seems unlikely (though not impossible.)
Help!
My HR-24 is ocasionaly restarting on its own, and I can't figure out if it's a power cord issue or hard drive issue. I've run all the SMART long and short tests and surface tests and haven't seen any errors.
I keep reading there's another test where you hold DOWN and RECORD on the panel on the "Almost There" boot-up screen, but I haven't had success getting it to run. Is there a special trick with the touch panel buttons on a HR-24?