HR34 Freezing - HR24s Not Freezing
I received an HR34 in April along with two C31s, and I am having a freezing issue. The picture freezes intermittently and sometimes the stream is the problem, but most of the time I can reverse back...
View ArticleDirecTV won't provide upgrade to latest receiver
I have been a subscriber to the DirecTV Protection Plan for more than 2 years which entitles me to a hardware upgrade. I recently called in to order an HR-44 Genie, but was informed that they could...
View ArticleDVR Pixelation and freezing during playback
Frequently when I record a program (no weather involved) I get freezing and pixelation when I play it back. Sometimes its intermittent and sometimes the entire show is unusable. I have never had this...
View ArticleHR34 vs. HR44
Hey all, I've had my HR34-700 for a few months and love it. I learned that there is now the HR44. Among other improvements, it's said to have a faster processor that makes everything faster with the...
View ArticleProgram Guide Freezes Genie HR 34
After few minutes on the program guide it freezes up for a couple of minutes and after I wait it works. What could cause this problem?
View ArticleUpgrade / Protection Plan
I don't currently pay for the protection plan. I'm using 3 old DTV DVRs. If I activate the protection plan, how long do I have to wait before requesting the FREE upgrades for my DVRs? Also, is it $7.99...
View ArticleCenter Channel dropout
Recently I've been having a problem with the center channel dropping out on my surround sound set up. My receiver is a HR24-200 and I had it connected to a Sunfire Theater Grand IV via the coaxial...
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Is the HR44 interactivity speed better than the HR34?
Please document your personal experiences with the HR44/HR34 here. This should act as a point of reference that DTV customers can use to confront the DTV CSRs when trying to upgrade from the HR34 to...
View Articledvr service is not activated
ive had the genie hd dvr for a year now i went to set the recorder and i got "dvr service is not activated" but it it active it wont let me record or watch please help college football games need...
View ArticleHR24/500 no longer reads external hard drive
Came back from Christmas vacation and one of my receivers, HR24/500 is having issues reading external hard drive. I ran the diagnostics test and it found errors on the hard drive, so purchased a new...
View ArticleHR24-500 Audio problem.
HR24-500 Audio problem. Sound drops out intermittently on recorded programs but it is present if I rewind and replay the segment. Dropouts don't usually last more than 45 seconds. Problem seems to...
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HR24-200: Split files + black screen
I have two HR24-200 receivers and have two sporadic (albeit recurring) problems: First, sometimes my DVR recordings are split. This tends to happen with Fox Soccer Plus and happened this week with Fox...
View ArticleHR44 only seems to be running on two tuners.
I have 1 HR44 and 1 client. If I want to record a show I have to be watching it in the main room. What could be the cause of this? If it helps I upgraded from an HR24, but had professional...
View ArticleHR20/100 video freezes & audio goes away
Recently after an update my HR20/100 DVR has begun having issue with the video locking up and audio going away. Here is what I have been able to determine: #1 it never happens on an OTA channel #2 it...
View Articleweird glitch or in my head
I noticed my dvr wasn't recording my annual evening shows tonight, I swore I set them to record and if there were conflicts I thought I corrected. I turned on and they weren't recording, it recorded a...
View ArticleTHR22 switches out of RF mode.
I have an HR22 and a THR22 in my living room. The former is set to use IR remote and the latter use the RF remote.But every once in a while, the THR22 starts responding to button presses on the...
View ArticleDelay in series episodes showing up on to do list
I just upgraded to a Genie from a regular DVR. With my regular DVR, when I marked a series to record, all episodes within the appropriate time period were immediately added to the to do list and...
View ArticleAll or part of this PPV was not recorded; it was no longer available to...
I'm trying to record and watch video on demand for the USA network (which is included in my subscription). I have recorded shows and then cannot watch them and I get the error message in the subject...
View ArticleHR20-700 unacceptably slow (LNB test fail)
As with so many other DTV customers, my HD DVR (model HR20-700) has become so unresponsive to remote control commands that it is nearly impossible to watch TV. It will often take 2-3 minutes to change...
View Articlerecord icon with star on it
I have items in my Series Manager that show "Channel I Get" in the channel column. When these record they will record on any Channel I Get and have a star on the record icon. This is a great feature,...
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