I am having some problems with the image freezing/sticking/stuttering on some of my recordings on my Genie (HR34-700) and on one of my HDDVRs (HR24-200). At first this seemed to be happening only on the Spanish channels (ESPN Deportes 432 and Univision Deportes 455) but then the problem happened on the DirecTV UEFA channel 481-485? (can't remember which channel if it was 481, 82, 83, etc.). And then last week the problem occurred on ESPN 206 during the USA-Honduras soccer game. In short, the image looks like the image one would see when the image breaks up just before the bad weather/no satellite signal error appears. However, this was happening when weather was fine. Luckily for me in terms of troubleshooting, I recorded one soccer game on ESPN and Univision Deportes and I have uploaded short samples if someone can take a look and maybe offer some advice. In these samples the English (ESPN) version is fine, whereas the Spanish (Uivision Deportes) version has multiple problems. I recorded the same time frame.
A few other pieces of information that might be helpful:
(1) My signal strength is excellent. After advice from a member on this forum ( HR24-200: Split files + black screen ) I had the hardware on my roof replaced and a week after that change, I added the Genie, which meant more hardware was updated on my roof so that I have 9 recording slots (Genie + 2 HD DVRs). Again, running all the tests, my numbers look good but I'm happy to look to a specific satellite if someone thinks info. could be helpful.
(2) I have not had problems with one of the HD DVRs that does have a different coax once the lines are in the apartment, but I have not used that HDDVR as much since adding the Genie, so maybe the problem is the cable running from the wall to my boxes in the living room but I would hope that if the coax was bad that would have been picked up when the guy came out per the problem described in the link above. Also, I had this problem here and there prior to adding the Genie but had multiple problems and more frequently in the past few weeks.
(3) I spoke with a Protection Plan guy. He had me do a short system test. There are no errors other than "no phone line attached to the boxes." He had me record some stuff and there were no problems, but this problem happens about once every 12-15 recordings (again, that had only been on the Spanish channels until last week and that problem was actually a lot less prior to last week). He said this could be a network broadcast problem but I talked to a friend who recorded one of the same games and lives about 20 minutes from me and he did not have problems with his recording. I understand that 20 minutes away could mean a major difference if weather is bad, but, again, weather was fine as you will see in the ESPN English sample linked below.
(4) Just to reiterate the weather point. If weather is bad, I always get an error message that part of the recording might be missing and that message has not appeared on any of these recordings where I have these problems. When weather was bad during the day, I did receive those error messages since I added the Genie.
Here are the sample recordings. These are MPG files. VLC is a good viewing option, but use whatever works best for you. (I'll add that I know that quality is decreased because I recorded to DVD-R but there is no way to record an HD .TS with a file that sticks because my Hauppauge stops recording. I say that because the problem with the image is not the recording, but the file that is playing from my HDDVR.)
Click the download button in the upper right corner if you have not used Mediafire before:
Thanks.